
Case Studies
Our Work

We are proud to have some of the country’s most respected companies rely on us for management consulting and communications support. While no two businesses are alike, we would love to take what we’ve learned from years of successful partnerships and apply it to your business.






















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Hard-Hat-Wearing Employees Don’t Have to Be Hard to Reach
How KWI helped a large telecom company penetrate the hearts and minds of frontline employees…
Summary
KWI created a rallying cry campaign for disengaged construction workers at a large telecom company. With a creative, multimedia approach to executive communications, employees became more engaged, and the organization was able to achieve their goals, enabling about $271 million in additional revenue.
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Creating a Blue-Collar Culture Shift Starts on the Assembly Line
By giving previously ignored frontline employees a voice, KWI helped executives connect with their people…
Summary
KWI relaunched an internal campaign for a manufacturing company by first listening to the concerns of frontline employees. By giving these marginalized employees a voice, KWI helped them feel more open to following the executives’ lead and moving the company forward with a solid culture foundation.
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A Great Employee Experience Starts Before the Interview
KWI helped a Fortune 500 client present their best selves to elusive candidates by highlighting…
Summary
KWI relaunched a Fortune 500 company’s careers website by highlighting the appealing culture of the company and making it easy to search and apply for desired positions online. As a result, the company enjoyed more candidates — and more qualified candidates who were a better culture fit.
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Artificial Intelligence Doesn’t Have to Feel Artificial
KWI helped bring a touch of humanity and empathy (plus adoption) to an automated IT…
Summary
KWI helped launch an AI technology tool to a group of 18,000 remote workers by humanizing it, creating a robust rollout plan and encouraging adoption of the tool on many levels. The launch alleviated the pressure on an inundated IT help desk while ensuring employees got the resources they needed.