At your service

Organizational Change Management

Far too many companies fall into the trap of acting first and managing change later. How do you spark shifts in behavior and mindset — and ensure those shifts are effective? With a data-driven approach and an embedded mindset, we work to understand our clients’ business and culture inside out, uncovering unique motivations and opportunities.

Here’s What We Know:

KWI has partnered with clients for nearly two decades to ignite sustainable organizational change. Our change management approach is built on past experiences and future-focused data and insights. You won’t find an off-the-shelf solution here. As relational problem solvers and curious storytellers, we tailor each strategy to your team’s unique motivations and culture. Our tailored campaigns are designed to persuade, made to measure and built to endure.

Areas Of Expertise:

Change management analysis and strategy development
Change management planning and implementation
Employee engagement and training
Leadership training and enablement
Change adoption and measurement
Organizational change management
Cultural transformation
Mergers & acquisitions

Standing on the edge of transformation and not sure what steps to take?

Internal and External Communications

At KWI, we believe communication is more than messaging — it’s the foundation for building trust, shaping perceptions and driving engagement.

From strategic planning to execution, we help you craft compelling narratives that have a lasting impact. Whether you’re navigating a change, amplifying executive leadership or transforming employee engagement, we blend strategy with creative storytelling to inspire audiences and deliver measurable results.

Here’s What We Know:

When employees feel connected to a company’s mission, they show up stronger, collaborate better and drive real impact.

A robust communications strategy fuels trust, impacting everything from financial stability and talent retention to consumer confidence and crisis resilience. Our role is to help our clients build that trust and develop lasting relationships by crafting meaningful, transparent and strategic communications.

Areas Of Expertise:

Content/channel strategy
Key messaging and storytelling
Executive communications and thought leadership
Employee engagement and internal marketing
Media relations and spokesperson training
Speechwriting
Crisis communications and issues management
Web accessibility and digital user experience

Communication isn’t just about messaging — it’s about building trust that inspires action. We’re here to help.

Management Consulting & Strategy

Outstanding leadership isn’t just about making decisions — it’s about creating alignment, inspiring teams and turning vision into action. At KWI, we help companies of all sizes build cultures of collaboration and engagement, fostering continuous improvement by aligning leadership strategy with employee experience.

We take a hands-on, people-first approach to business strategy, diving into operations, leadership structures and cultural dynamics to uncover opportunities to create meaningful change. Whether it’s guiding leadership, improving organizational structure or developing corporate social responsibility initiatives, we help empower companies to lead with purpose.

Here’s What We Know:

Workplace culture isn’t built overnight. It’s cultivated through strategic leadership, thoughtful communication and programs that create trust and alignment. When employees feel connected to a company’s purpose, they become engaged contributors and brand advocates — fueling growth and innovation.

We specialize in helping organizations strengthen leadership, navigate change and create workplaces where employees thrive. By balancing operational needs with employee expectations, we work alongside our clients to help build resilient cultures that drive long-term success.

Areas Of Expertise:

Leadership coaching and enablement
Organizational design and strategy
Employee engagement survey development and deployment
Focus group facilitation
Community mapping
CliftonStrengths® assessments and coaching

Aligning vision with action begins here. Let’s create a strategy built to last.

Insights & Data Analytics

At KWI, metrics are about more than proving simple before-and-after adoption. They’re a window into the human side of change. Regularly checking our projects’ pulse can soothe internal uncertainty, demonstrate steady progress and help us identify opportunities to refine our approach. We use a suite of diagnostics to assess employee sentiment, surface hidden tensions and evaluate awareness at all levels.

Here’s What We Know:

Successful organizational change isn’t about flipping a switch — it’s about uncovering and understanding how your employees tick. At KWI, we specialize in turning meaningful insights into action, driving measurable improvements in engagement, retention and overall performance. It’s not just about progress; it’s about progress that sticks.

Areas Of Expertise:

Community mapping
Data science
Focus group facilitation
Organizational assessment
Planning and strategy
Research
Strategic insights
Survey development and deployment

Ready to uncover insights that will help drive meaningful change?

Brand Strategy and Visual Storytelling

A Culture of Craft

We believe that effective persuasion takes imagination. Our in-house creative team solves problems and enhances storytelling by bringing impeccable design and innovative visuals to every step of the process — from internal decks to polished multiplatform campaigns.

Here’s What We Know:

In today’s world, visuals often speak louder than words. People remember and respond to images that help tell a story. At KWI, we bring your stories to life with compelling visual narratives and thoughtful design solutions focused on driving engagement and delivering results.

Areas Of Expertise:

Brand identity and strategy
Campaign development and management
Digital community management
Digital reporting and analytics
Email automation/optimization
Experience design
Influencer marketing
Messaging and storytelling
Paid and organic social media
Photography
Podcasts and virtual events
Print and digital design
Video and animation

Give your brand visuals that help shape a unique story. Let’s create something together.

Change Like You Mean It

There’s never been a better time for wisdom.

As data abounds and artificial intelligence multiplies, tasks are getting simpler. But work has never been more complex. It takes knowledge to discern insight from information. It takes empathy to navigate the pressures and politics of the modern workplace. It takes craft to forge plans into stories, emotions into engagement and disorder into design. It takes perspective, which is earned through years of confronting and overcoming the most difficult business and life challenges.

So we’ve assembled a team of experts, listeners, connectors and creators to build elegant solutions to intricate problems, choreograph grand transformations and turn our clients into rock stars.

Change Wisely…