By Lindsay Gladu, Head of Change Management A scan of headlines about the “generation wars” would have you believe your coworkers are some combination of out of touch, entitled or disloyal, depending on their birth year. A little harsh, but there’s a degree of truth underneath all the finger-pointing: Employees’ life experiences — and therefore…
Originally published in PRSA’s Strategies & Tactics on Oct. 1, 2022. By Leah Gladu Have you ever experienced that awkward feeling when two families, recently joined by a wedding, have dinner together for the first time? Each family has its own rhythms, traditions and dynamics, and there’s a strong likelihood those idiosyncrasies won’t mesh, at least not…
Originally published in PRSA’s Strategies & Tactics on April 1, 2022. By Leah Gladu I recently had a conversation with a leader who shared that her goal is to “move the organization, not the needle.” I haven’t been able to stop thinking about that — what a profound sentiment (and a wise leader). How many times have…
By Ben Middleton Continuous improvement is good for business, so it stands to reason that intentional innovation turns the dial up a notch by seeking out and introducing new concepts to add untapped value. When I advise leaders who want to instill an innovation mindset within their teams, I focus on a method to support…
By Anna Morris Change is inevitable, and as a company grows, it becomes even more critical to have processes in place to facilitate and champion change. Successful change management puts the focus on a company’s employees and helps them embrace and lean into change. If employees aren’t on board, the outcome will reflect that at…
By Jasmine Agyemang How many times have you heard the phrase “the new normal” since COVID-19 began? While some of us are still adapting, it’s time for leaders and communicators to look at the next normal. A crisis can cause tunnel vision with leaders only focusing on the here and now, so it makes sense…